2 of 2 Contract User-Centered Design (UCD) Jobs in the West Midlands

aligns with Government Digital Service (GDS) standards and accessibility requirements. What you'll be doing: . Work within a multidisciplinary team to design and deliver high-quality content for digital services . Create user journeys, guidance, help content and transactional content that customers … improve content and customer outcomes . Take part in discovery, Alpha and beta activities to help shape future service direction through content design . Collaborate with policy, legal and operational colleagues to keep content accurate and aligned with statutory obligations . Help develop content patterns and reusable approaches ...

pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics … wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. ...