2 of 2 Contract Customer Experience Jobs in West Sussex

Subject Matter Experts (SMEs), key responsibilities include QA planning and surveillance, internal and external auditing, participation in project meetings, reviews, milestones, and events, customer liaison, supplier and partner surveillance, and providing QA expertise and guidance. The role may encompass operational (manufacturing), software, hardware, systems, or engineering assurance activities, including … audit strategy. Manage non-conformance records, ensuring prompt resolution and closure. Raise quality alerts with appropriate escalation to highlight business risks. Act as the customer's representative within project or bid teams, enhancing the customer experience and supporting resolution of complaints or performance issues. Facilitate the management ...

that supports millions of customers globally. You'll join a collaborative Agile Scrum team responsible for designing, building and enhancing backend services within the customer accounts domain while working alongside engineers across the wider platform. The successful Golang Engineer will play a key role in developing scalable backend services … contributing to CI/CD best practices, and helping deliver innovative customer experiences using modern cloud-native technologies. Key Responsibilities: Design, develop and maintain scalable backend applications using Golang. Build and enhance microservices supporting the global Loyalty & Benefits platform. Develop high-performance RESTful APIs and integrate asynchronous messaging services ...