volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, ActiveDirectory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating More ❯
Pontefract, West Yorkshire, Yorkshire, United Kingdom
PTSG
offboarding for new starters and leavers. What we're looking for: Previous experience in an IT service desk or technical support role. Knowledge of Microsoft Windows, Office 365, ActiveDirectory, and basic networking. Familiarity with ITSM ticketing tools (e.g Freshservice or similar). Strong problem-solving skills and a logical approach to troubleshooting. Excellent communication and More ❯
in IT support (1st/2nd line). Strong knowledge of Windows OS and Microsoft 365. Great communication and customer service skills. Education sector experience and knowledge of ActiveDirectory are desirable. This is a fantastic opportunity to join a supportive IT team and make a real impact on teaching and learning. More ❯