2 of 2 Contract Change Management Jobs in West Yorkshire

while continuously seeking to enhance performance of the IT Team. As the Service Desk Lead, you will ensure all requests are logged and managed to completion on the service management tool whilst also guaranteeing that IT systems, services and resources enable compliance with relevant standards/policies. This IT Team Lead role will expect you to deliver effective incident … management, problem management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle. Package: 37.5 hours per week 31 days holidays plus bank holidays Well above average employer pension contribution, professional development, cash health plan, salary sacrifice schemes (lifestyle … benefits and discounts) Technical requirements: Previous experience leading IT teams Windows 10/11 Management of IT BAU projects Rang of IT Systems, hardware and architecture Excellent communication skills and the ability to manage competing priorities Asset management for IT hardware, software, and other IT equipment Effectively, this role is responsible for the smooth running of an efficient More ❯

the SDLC from requirements gathering through to testing, training, deployment, and hypercare. Guide System Integration Testing (SIT), User Acceptance Testing (UAT), and Payroll Parallel Runs (PPR). Work with change management teams to ensure smooth transition and user adoption. Prepare and maintain project documentation, RAID logs, and status reports. Key Requirements: 14+ years of IT experience , with 8+ … technical teams and senior business stakeholders. Experience leading teams of 10+ members is advantageous. Preferred Attributes: High analytical capability and a solution-oriented mindset. Strong customer focus and stakeholder management skills. Excellent verbal and written communication. Ability to thrive in a high-paced, global delivery environment. More ❯