1 of 1 Contract IT Analyst Jobs in West Yorkshire

services to the construction and FM sectors, delivering safety, compliance, and maintenance solutions nationwide. With a strong commitment to innovation, customer care, and operational excellence, we are expanding our IT Service Desk team to support our continued growth. We have a 6 month fixed term contract opportunity, with the possibility of a longer term position in the future. As … Service Desk Analyst you will be the first point of contact for IT-related incidents and service requests across PTSG Ltd. This role is key to ensuring colleagues receive professional, efficient, and customer-focused IT support that enables them to work effectively. This is a full time role, working 8am to 5pm Monday to Friday. You will … walk from the train station, close to the M62 and A1 and has on-site parking. What you will be doing: Act as the first line of support for IT queries, incidents, and requests via phone, email, and ticketing system. Log, prioritise, and categorise tickets accurately, ensuring SLA targets are met. Provide first-time fixes wherever possible, escalating to More ❯