1 of 1 Contract Inclusion and Diversity Jobs in West Yorkshire

Assistant Technology Support Manager Contract Length: 6 months Location: Leeds About the Opportunity Our client is committed to becoming the leading organisation for its customers and embracing the future of banking. To achieve this, they are enhancing their approach to system and application development by streamlining their IT estate while leveraging innovative tools for growth. What You'll Be Doing … Join the Service Transformation Lab, where the mission is to elevate colleagues' engagement with technology through self-service portals, virtual agents, and AI integration. utilising ServiceNow, an industry-leading tool for automating colleagues' experiences, the Lab has already delivered significant value across over 50 business processes since its implementation in 2018, and the journey is just beginning. As an Assistant … Technology Support Manager, you will play a vital role in driving innovative solutions for colleagues interacting with IT. Collaborating closely with developers, analysts, and architects across all ServiceNow modules, you will design, develop, and support solutions that enhance platform capabilities in a collaborative, Agile environment. Key Responsibilities Interpret user stories and support development through to implementation. Implement new functionalities on More ❯