8 of 8 Contract ServiceNow Jobs in West Yorkshire

Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues ...

points into clear improvement opportunities. Strong stakeholder communication across technical and operational teams. Experience working in Agile or iterative delivery environments. Desirable Familiarity with ServiceNow or similar ITSM platforms. Experience supporting technology adoption or change initiatives. Understanding of modern support models combining human support, automation, and knowledge management. Apply ...

Jira and Jira Align to manage test planning, traceability, and reporting across teams and Program Increments. Support teams in optimising how they use ServiceNow-particularly where feature enhancements or platform changes require structured testing or UAT. Drive adoption of consistent testing standards across squads within the SAFe delivery model. Lead ...

Details Job Title: ServiceNow ITAM (HAM and SAM) Architect Location: Leeds Duration of Assignment: 5 months Special Working Conditions: (travel, weekend, overtime, on call etc.) Role Description As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution … based clients. This position involves working with customers across BFSI customers, enabling them to optimize asset lifecycle management and achieve compliance through innovative ServiceNow capabilities. You will lead architectural design and implementation for ITAM modules, ensuring alignment with business objectives and industry best practices. The role offers exposure to cutting ...

Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service … Employee Centre, and modernize IT@LBG workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams ...

ServiceNow ITAM (HAM and SAM) Architect 6 Month contract initially Based: Hybrid 2-3 days p/w onsite in Leeds £550 - £600 p/d via Umbrella We have a great opportunity with a world leading organisation where you will be provided with all of the support and development … succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a ServiceNow ITAM (HAM and SAM) Architect on a long term program of work. Key Responsibilities: * Define and own the ITAM architecture for large-scale environments with 100+ software publishers, ensuring compliance ...

Details Job Title: ServiceNow ITAM (HAM and SAM) Architect Location: Leeds Duration of Assignment: 5 months Special Working Conditions: (travel, weekend, overtime, on call etc.) Role Description As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution ...

matters The Service Transformation Lab (STL) builds and improves the colleague facing digital experiences that power the Modern Workplace. Using the capability of the ServiceNow platform, we design services that feel simple, intuitive and consumer grade - especially across the Service Catalogue, Employee Centre, and ITSM journeys. Your work will directly … impact how tens of thousands of colleagues raise technology requests, access information, and receive support. What you'll do Design & deliver high quality ServiceNow enhancements Build and improve Service Catalogue items, ensuring clear fulfilment flows, accurate data handling, and smooth colleague experiences. Develop features, widgets, and tailored experiences within Employee ...