2 of 2 Contract ServiceNow Jobs in West Yorkshire

for a Service Transition Manager to lead the seamless introduction of new technical services into live environments. You'll work across a diverse technology landscape-including Microsoft platforms and ServiceNow-to ensure services are production-ready, scalable, and supported from day one. This is a key role that bridges the gap between technical delivery and operational support, ensuring that every … and refine processes that support long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with More ❯

services organisation. This team is driving change through process optimisation, automation, and AI, and we're looking for someone who can help map, analyse, and improve complex operational and ServiceNow workflows. This is a fantastic opportunity to work at the heart of a transformation programme that's reshaping how services are delivered across the organisation. What You'll Be Doing … Six Sigma methodologies and techniques. Experience in facilitating workshops, stakeholder interviews, and requirement gathering. Ability to work in agile environments and contribute to iterative delivery. Desirable Skills Understanding of ServiceNow, particularly how it's used within large-scale service operations. Experience working with third-party suppliers and managing end-to-end service processes (e.g., device refresh, supplier coordination). A More ❯