Service Delivery Manager
- Hiring Organisation
- Syntax Consultancy Limited
- Location
- Leeds, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £425 - £450 Per Day Inside IR35
Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues ...