3 of 3 Contract Change Management Jobs in Wiltshire

operational lifecycle, ensuring services remain reliable, effective and aligned with business and user requirements. The role requires knowledge of ITIL practices, Incident, Problem and Change Management, Risk Management, supplier engagement and KPI/service performance monitoring. The ISPM works closely with technical teams, suppliers, Commercial, Finance … stakeholders to manage service quality, operational risks, supplier performance, contractual requirements and continuous improvement. The role also supports service governance, financial planning, forecasting, budget management and change activity, ensuring agreed service levels are maintained and the product continues to deliver value throughout its operational lifecycle. Description ...

investigate and resolve technical issues. Develop and maintain standard operating procedures (SOPs), installation guides, knowledge-base articles and CMDB records. Contribute to incident management, service improvement and operational support processes. Essential Skills & Experience Experience providing 3rd/4th line infrastructure and application support in secure MOD, Defence or NATO … Experience supporting Windows Server, Active Directory, Exchange and enterprise applications. Experience installing, configuring and maintaining infrastructure and applications across complex environments. Strong troubleshooting, incident management and system recovery skills. Ability to produce technical documentation and work effectively with military users and technical stakeholders. Desirable Experience Experience supporting NATO Functional ...

Clearance : Current DV clearance required, UK Eyes Only due to project Responsibilities Perform database maintenance and update activities Implement database changes as requested through change management procedures Release new databases on system Maintain database change control documentation Perform routine data and software backup and archiving activities Perform … optimum performance Diagnose and rectify system failures Re-start subsystems to recover from failures Support the Software Manager in system, software and database configuration management activities. Essential Skills: 1-2 years' experience in database administration or system support within a spacecraft operations, aerospace, defence, or other mission-critical systems ...