Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence platform team … responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & ConfigurationManagement (SACM) . This role will also support … compliance and efficiency through software licence management and technology obsolescence tracking , contributing directly to the platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholder management skills, particularly More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Lorien
roles as part of a wider Windows 11 deployment project. Responsibilities: These roles will be remote based with occasional travel to Corsham if required e.g. for meetings Core Project Management Project Management Support General administrative tasks supporting the project team, including meeting minutes Supporting the Lead Project Manager with the creation of reports, plan updates, configurationmanagementMore ❯
technical estate. Essential skills Active DV clearance (mandatory) 2nd/3rd line Engineering experience in secure or defence environments Strong Linux and Windows Server administration skills Automation and config management with Ansible Familiarity with Citrix, vSphere, and vRealize Automation (vRA) CI/CD experience using Git, Nexus, pipelines Monitoring expertise with SCOM and similar tools Knowledge of Jumpboxes, AutoFS … acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
This role focuses on streamlining deployments, reducing manual processes, and ensuring consistent infrastructure performance. Key Responsibilities: Develop and maintain automation scripts, playbooks, and workflows (Python, Ansible). Automate provisioning, configuration, and monitoring of bare metal servers. Build CI/CD pipelines (Jenkins) and integrate with version control tools. Implement monitoring, reporting, and configurationmanagement processes. Troubleshoot automation More ❯