Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited
development and tools such as Jenkins. - Experience with infrastructure/applications such as SolarWinds, ELK, VMware Horizon, VEEAM. - Excellent communication and analytical skills. Desirable: - Experience with Atlassian tools (JIRA, Confluence, Bitbucket). - Certifications such as VMware VCP, Microsoft MCSA/MCSE, or Oracle OCA. - Public sector/Defence experience. Please apply for immediate interview! CBSbutler is operating and advertising as More ❯
to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery … practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement … reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or More ❯
to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery … practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement … reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or More ❯
to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery … practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement … reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or More ❯
to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery … practices. Develop and refine team workflows to support project tracking, task management, and continuous delivery. Design and maintain dashboards and reports for team performance, backlog health, and throughput analysis. Confluence Create and maintain a Knowledge Base integrated with JSM for user self-service and internal documentation. Build Confluence pages, templates, and hierarchies to support knowledge sharing and operational transparency. Implement … reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or More ❯
SC Cleared) for an ASAP start. Candidates will have the following skills and experience: Proven experience in configuration, optimisation and administration of Jira Service Management (JSM), Jira Software and Confluence Proven experience of Agile Proven experience of Incident Management, Problem Management, Change Management and Request Management Proven experience of JSM Automations, Workflows and Assets (Insights) Proven experience of Jira Query … Language (JQL) Proven experience of Atlassian Access and/or Crowd Proven API experience Proven experience of Confluence Experience with ITIL 4, Agile, or DevOps frameworks. Good knowledge of Scripting or automation tools (PowerShell, Python, or REST APIs). Candidates must be SC Cleared Hybrid - Wiltshire - inside IR35 Jira SME/Administrators Jira, ITSM, JSM, Atlassian, SC Cleared - please send More ❯
will have the following skills and experience: Proven experience in IT service management ITSM Proven experience in configuration, optimisation and administration of Jira Service Management (JSM), Jira Software and Confluence Proven experience of Agile Proven experience of Incident Management, Problem Management, Change Management and Request Management Proven experience of JSM Automations, Workflows and Assets (Insights) Proven experience of Jira Query … Language (JQL) Proven experience of Atlassian Access and/or Crowd Proven API experience Proven experience of Confluence Experience with ITIL 4, Agile, or DevOps frameworks. Good knowledge of Scripting or automation tools (eg, PowerShell, Python, or REST APIs). Candidates must be SC Cleared If you are interested then please forward a copy of your C.V in the first More ❯
SC Cleared (Jira, ITSM, JSM, Atlassian, SC Cleared) for an ASAP start. Required experience: Proven experience in configuration, optimisation and administration of Jira Service Management (JSM), Jira Software and Confluence Proven experience of Agile Proven experience of Incident Management, Problem Management, Change Management and Request Management Proven experience of JSM Automations, Workflows and Assets (Insights) Proven experience of Jira Query … Language (JQL) Proven experience of Atlassian Access and/or Crowd Proven API experience Proven experience of Confluence Experience with ITIL 4, Agile, or DevOps frameworks. Good knowledge of Scripting or automation tools (PowerShell, Python, or REST APIs). If you are interested, please forward a copy of your C.V in the first instance. More ❯
requires a Jira Administrator with strong Atlassian administration skills to support IT Service Management and Agile delivery. You'll configure, optimise, and maintain Jira Service Management, Jira Software, and Confluence to ensure efficient service delivery and operational excellence. Key Responsibilities Configure and manage Jira Service Management workflows, automations, and assets (Insight). Create and support Jira Software projects, boards, and … reports for Agile teams. Maintain a Confluence Knowledge Base for documentation and self-service. Develop dashboards and reports using JQL for SLAs and performance metrics. Manage user roles and permissions via Crowd/Atlassian Access. Skills & Experience Strong experience administering JSM, JSW, and Confluence. Solid understanding of ITSM processes (Incident, Problem, Change, Request). Knowledge of automation, integrations, and REST More ❯
