1 of 1 Contract Incident Management Jobs in Wiltshire

the daily check list and report any issues to the Service Desk Manager Proactively reporting any potential improvements in processes or procedures to the Service Desk Manager/Operations Management Report any potential security risks using the directed authority processes as soon as possible Conduct account management and processing in line with authority access management procedures particularly … Base Skype Managing incidents within the system environment and across specified system boundaries Receiving and provisioning user accounts using bespoke system tooling Supporting the Continual Service Improvement of existing Incident management processes and procedures Supporting, and deputise for, the Service Operations Service Desk Manager Support the production and distribution of Management Information from Service Management Tooling. More ❯