2 of 2 Contract JIRA Jobs in Wiltshire

hardware Service and system reporting to stakeholders Viasat encrypted drive deployment and support System hardening and security assurance experience Vendor and supplier management Jira and Kanban ways of working Background in the military or defence sector Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment ...

line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve … highly experienced in the practices 5+ years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management) Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments using Agile or DevOps ways ...