2 of 2 Contract Service Delivery Jobs in Wiltshire

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. Lead ...

This role will be responsible for producing, maintaining, and managing high-quality technical and operational documentation to support infrastructure deployments, system upgrades, and ongoing service delivery. The successful candidate will work closely with engineering, security, and programme teams to ensure documentation is clear, accurate, and compliant with governance standards. … documentation aligns with security policies, compliance standards, and programme governance requirements Support change management processes by maintaining accurate document version control Work closely with Delivery Engineers, Network Engineers, and programme leads to capture technical detail Review and improve existing documentation for clarity, accuracy, and consistency Support audit and assurance ...