Second Line IT Analyst
Wimborne, Dorset, South West, United Kingdom
Matchtech Mobility
in Wimborne. Key Responsibilities: Providing second line IT support, managing and resolving incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure … and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem More ❯
Employment Type: Contract
Posted: