1 of 1 Contract CRM Jobs in Windsor

Voice AI Technical Lead

Hiring Organisation
Vallum Associates Limited
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
Up to £600 per day
live call replay so we know objectively whether each release is better than the last. Integrate voice agents cleanly with our contact-centre platform, CRM, billing, knowledge and identity systems, and design the handoff patterns that let us escalate to a human agent with full context. Partner with Data Security … Gemini Live or equivalents, and a clear view on the tradeoffs between them. Experience integrating conversational AI with contact-centre infrastructure IVR, CTI, telephony, CRM, billing and knowledge systems and delivering clean, context-aware handoffs to human agents. Demonstrable ability to estimate, scope and size features accurately in an Agile ...