Service Desk Administrator
- Hiring Organisation
- Ricoh
- Location
- Northampton, Worcestershire, United Kingdom
- Employment Type
- Contract
agreements can be met on a monthly basis To work alongside the Data Analyst in helping manage and maintain customer data into the internal system ensuring it means all requirements specified by the business. To provide administrative support to the shared managed service desk The Service Desk Administrator will … ideally have Experience of working in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework General knowledge of Third party support agreement(s) A basic understanding of Service level agreements or arrangement(s) Excellent Customer Service & Telephone handling skills ...