2 of 2 Contract Service Management Jobs in Worcestershire

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service. Working … across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience ...

fast-growing, international group of companies established over 15 years ago. We are looking for an experienced and people-focused Head of Customer Service to lead our Group s customer service and operations team on a 12-month fixed-term contract . You will oversee … days in the office is required Contract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover) Working hours: 8:30am - 5.00pm Key Responsibilities: Customer Service/Operations: Lead, motivate, and support the Customer Service team, fostering a positive, customer-first culture. Set clear objectives and performance standards, conducting ...