requirements Identification of parts from current manuals Creating incidents for workflow within the team Able to find part numbers for mechanical and electrical items Desirable Criteria A knowledge of windows-based applications Team player, 'can do' attitude Can communicate with customers at all levels Excellent telephone manner Flexible working approach to meet demand (to include overtime if required) The More ❯
Worcester, Worcestershire, England, United Kingdom
Hays Specialist Recruitment Limited
CharlesHastings Way - WorcesterWorking Hours: 8:00 AM to 04:30 PM Contract Duration: 29 Sept 2025 - 30 April 2026Responsibilities: Diagnose and resolve hardware/software issues in a MicrosoftWindows environment Provide break/fix solutions and escalate complex issues as needed Conduct floorwalking to offer on-the-spot support across departments Maintain accurate records and perform basic administrative … with team members to ensure consistent service delivery Uphold high standards of customer service and professionalism Required Experience & Skills: Excellent interpersonal and communication skills Strong technical knowledge of MS Windows OS and applications Ability to work independently and as part of a team Good administrative and documentation skills Enthusiastic, proactive, and eager to learn Full training will be provided More ❯