Head of IT Service Management
- Hiring Organisation
- Parity Network
- Location
- Buckinghamshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £600/day
strategic direction of IT Service Management across a complex and high-profile environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior … Responsibilities Lead and develop a Service Management team, ensuring capacity, performance, and adherence to standards Define and deliver the IT Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics ...