3 of 3 Remote/Hybrid Contract IT Services Manager Jobs

alignment, transparency and collaboration across digital workplace services. The successful candidate will build trusted relationships with senior stakeholders, help shape business demand, and ensure services are represented as an integrated capability rather than individual technology solutions. The position is focused on governance, stakeholder engagement, service management and business relationship … providing clear communication around delivery timelines, priorities and trade-offs. Maintain an end-to-end view of the stakeholder experience across multiple digital workplace services, identifying opportunities for improvement. Work closely with Product Managers, Product Owners and wider technology teams to resolve cross-functional challenges. Support business change initiatives ...

seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting … will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities across the Service Group. Monitor service performance, application ...

Service Delivery We are looking for an experienced IT Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages … readiness activities. * Define support structures, ownership models, SLAs and governance controls. * Partner with infrastructure, cloud, application, security and supplier teams. * Ensure smooth transition of services into BAU operations. * Drive operational resilience, regulatory alignment and continual improvement. What We Are Looking For Strong experience in Service Design, Service Transition ...