1 to 8 of 8 Contract SLA Jobs with Hybrid or WFH Options

change and keep up with new technologies using own initiative Ability to work within Change Management guidelines (ITIL). Desirable Experience of working to SLA targets and co-ordinating workload to meet them Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

Drive performance improvement plans for Partners & Suppliers. Manage escalations, remediation, and contingent measures through governance bodies. Contribute to strategic direction for service measurement and SLA/KPI regimes. Manage governance regime and controls framework for IT services from external sources. Rullion celebrates and supports diversity and is committed to ensuring more »

Ensuring all support documents are kept up to date, periodical reviews and amendments of existing documents where required.; updating contact information, support teams and SLA's etc. Good understanding of the large scale IT Operation Solid understanding of the operational facets of Service Design Demonstrable record of operational delivery Excellent more »

IT Hardware and Software specifications in line with the business needs, including a technical view on upcoming technology. Experience of managing 3rd party vendors, SLA management, invoicing, and billing queries Self-driven with the ability to identify and drive their own objectives and initiatives with minimum of guidance. Possess the more »

the ERP space, ECC & S/4 HANA ideally Great communications skills and +5 years of functional management experience Broad knowledge of support processes (SLA SLO/SLI; RTO; RPO) Organized/Adaptable - able to manage multiple requests pararelly English & French language skills Paris, hybrid Interested? If this role as more »

Producing Service Level Management reporting and management information to inform the Senior Service Level Manager of progress against OLAs and in some cases SLAs, SLA breaches and improvement opportunities. Supporting the identification of metrics and measurements that are a reflection of customer's experience and level of satisfaction with the … Experience with Service Now Reporting. Dashboard building experience (PowerBI etc.) - Data Visualisation & Dashboard Building. Strong ServiceNow reporting skills - Ticketing Data, review information & compare against SLA's & KPI's. Building Dashboards in PowerBI & ServiceNow. Service Level Analysis. ServiceNow Service Level Management reporting (Demonstrable ServiceNow Service Level Management reporting skills is a more »

support of a large and varied user base in IT systems Experience of an ITIL service environment Experience of working to Service Level Agreement (SLA) targets and co-ordinating workload to meet them Understanding and experience of providing an effective customer service Desirable Experience of working in a NHS/ more »

central planning Act as first line support for 3rd party locations with regards to SAP related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve … develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to more »