Senior ServiceDesigner Contract Daily Rate: From £600 to £650 (inside IR35 via umbrella)Contract Length: 12 months HYBRID WORKING - 2/3 DAYS ONSITE IN BELFAST About UsJoin our client's Developer Engineering team, a pivotal function of the CTO organisation. Our mission? To empower software engineering teams to transform innovative business ideas into impactful product solutions. … We're focused on enhancing tools, streamlining processes, and adopting modern working methods to ensure development teams can thrive. The RoleWe are on the lookout for a Senior ServiceDesigner to join our innovative product team. You will be instrumental in crafting journey maps and service blueprints that prioritise user experience, leading our design efforts and driving … cultural change within the organisation. Your role will require a solid grasp of service design principles and the ability to deliver incremental user value through Minimum Viable Products (MVPs). Key Responsibilities: Utilise Figma and other design tools to create intuitive wireframes, prototypes, and mock-ups that embody user-centred design principles. Collaborate with stakeholders via design thinking workshops More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
ServiceDesigner Rate: £577.00 a day inside IR35 Duration: Initially 6 months Location: Mostly remote Clearance: Active SC Clearance required You will join a global IT consultancy delivering digital transformation to a public sector body. They are looking for a ServiceDesigner with extensive experience in the Public Sector, and with Government Digital Services. In this … role you will: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy … knowledge with your whole team and wider (where information security restrictions allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format facilitate workshops and co-creation sessions with stakeholders and More ❯
Senior/Lead ServiceDesigner/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead ServiceDesigner/User Researcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of … on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead ServiceDesigner/User Researcher, with strong GDS credentials. Demonstrated experience leading assessments, with the ability to articulate specific challenges faced and how you navigated them to achieve successful More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
ServiceDesigner – Contract | AI Discovery Project | Outside IR35 SR2 are partnering with a consultancy on a high-profile government project, exploring the application of agentic AI to create more personalised digital public services.This is an early-phase discovery and proof-of-concept project, so we’re looking for a ServiceDesigner with strong experience in shaping … 31st March 2026 (initial) Rate: Up to £500/day (Outside IR35) Location: Hybrid – remote with some central London travel Clearance: SC clearable required (active SC desirable) Responsibilities Lead service design through discovery and proof-of-concept phases. Design end-to-end services that integrate with emerging AI capabilities. Work closely with researchers, content designers, and technical specialists to … shape strategy and delivery approaches. Help a multi-disciplinary team explore how AI can be used responsibly and effectively in a government service context. Experience Required Strong track record as a ServiceDesigner on discovery and proof-of-concept projects. Experience with AI-driven services (not just standalone chatbots). Public sector experience highly desirable, not essential. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ServiceDesigner, SC Cleared We are seeking a highly experienced ServiceDesigner with a strong track record of delivering end-to-end, user-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy … Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectives Ensure accessibility, usability, and inclusivity across all touchpoints and service journeys Map and analyse complex service ecosystems to identify pain points, opportunities, and interdependencies Work collaboratively within multidisciplinary teams, including policy, operations, delivery, product, system design, and other … wider stakeholders (subject to information security protocols) Produce detailed mappings of current ('as-is') services and processes-both digital and offline-based on verified data Develop clear and effective service blueprints, journey maps, and visual artefacts to communicate design thinking Facilitate co-creation workshops, design sprints, and stakeholder engagement sessions Align service design outputs with technical feasibility, organisational More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
Job Title: ServiceDesigner Pay rate: £575 per day inside ir35 Contract: 6 months+ Location: Mostly remote - potential need for travel SC security clearance is required for this role Job Description: I am looking for a ServiceDesigner for a for a client of mine who are a large IT consultancy operating within the public, central … government and defence space. This role requires you to have extensive experience in the Public Sector, and with Government Digital Services. Responsibilities and skillset : * Lead the service design of end-to-end services that meet user needs and deliver policy intent * Lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys * Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies * Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design * Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) * Map existing systems and processes (online and offline), using More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ServiceDesigner (Public Sector) £620 per day, inside IR35 5 Months Mostly Remote - travel for research SC Cleared We're looking for an experienced ServiceDesigner with a strong background in the Public Sector and expertise in Government Digital Services (GDS) standards. You'll play a key role in shaping user-centred, accessible, and impactful services … real value to citizens and organisations. What you'll do: Lead the design of end-to-end services that balance user needs with policy intent. Create user-centred, accessible service journeys, ensuring usability across digital and non-digital touchpoints. Map and analyse complex ecosystems, uncovering pain points, dependencies, and opportunities for improvement. Work closely with multidisciplinary teams including policy … transparently, sharing knowledge across the team and wider community (while respecting security constraints). Produce evidence-based 'as-is' maps of systems and processes, both online and offline. Develop service blueprints, journey maps, and visual artefacts that clearly communicate design concepts. Facilitate workshops and co-creation sessions with stakeholders and users. Align service design with organisational goals, technical More ❯
SC Cleared or Clearable Senior/Lead ServiceDesigner- Outside IR35 - Remote (UK) My client is a global leading IT consutancy. They are on the hunt for a Service Desginer to join a central government client of theirs. All applicants must hold an active SC clearance or be eligible to gain one. Experience designing end-to-end … services within UK Government environments , following GOV.UK and GDS Service Standard principles. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Strong understanding of accessibility, inclusive design, and compliance with WCAG 2.1 AA standards. Ability to work with multidisciplinary teams (policy, delivery, design, and technical) to ensure services meet user needs and organisational goals SC … Cleared or Clearable Senior/Lead ServiceDesigner- Outside IR35 - Remote (UK) Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert More ❯
Role: ServiceDesigner Location: London (Hybrid) Duration: 6-12 Months Day rate: 450 Umbrella Only Role Summary We are seeking a skilled and experienced Service Designer. You will be responsible for designing end-to-end service journeys that are user-centred, inclusive, and compliant with NHS and government digital standards. Key Responsibilities Lead service design … activities across the programme, ensuring alignment with public sector policy, clinical workflows, and user needs. Map current and future state service journeys, identifying gaps, inefficiencies, and opportunities for improvement. Facilitate co-design workshops with patients, clinicians, stakeholders, and delivery teams. Produce service blueprints, journey maps, and design artefacts to support agile development and delivery. Collaborate with user researchers … content designers, interaction designers, and developers to ensure cohesive service experiences. Ensure services meet accessibility, safety, and data protection standards. Advocate for inclusive design and contribute to design governance and continuous improvement. Required Skills & Experience Proven experience in service design within healthcare or public sector programmes. Strong understanding of user-centred design, systems thinking, and agile delivery. Ability More ❯
Senior Data Services Manager (SFIA 6) 6 months (initially) Remote-working (UK-based) Market Rates Outside IR35 The Opportunity: We are seeking an experienced Senior Data ServiceDesigner to join a high-profile UK Central Government programme, delivered via a leading consultancy specialising in Digital Transformation. This role will play a critical part in shaping, designing and improving … national scale. You will be leading the data services design work-stream on a high-profile, high-impact central government programme. Skills and Experience: Proven track record as a ServiceDesigner with significant experience in data-driven projects. Strong understanding of government service standards, GDS approaches and GOV-UK design principles. Expertise in designing services that span … digital, data and organisational boundaries. Ability to create service maps, blueprints and artefacts that communicate complex data processes clearly. Excellent stakeholder engagement skills, with experience working in central government or similarly complex environments. Demonstrable leadership capability at SFIA Level 6, including mentoring, influencing and guiding design teams. Role and Responsibilities: Lead the design of end-to-end data services More ❯
New Contract Role ServiceDesigner £350 Inside ir35 Remote - twice a month in Manchester 6 Months Experience Discovery experience Governement experience If you are interested please send over your CV More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
New Contract Role ServiceDesigner £350 Inside ir35 Remote - twice a month in Manchester 6 Months Experience Discovery experience Governement experience If you are interested please send over your CV More ❯