5 of 5 Remote/Hybrid Contract Target Operating Model Jobs

design and transition a new Salesforce-based customer platform into live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This … portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target Operating Model (TOM), service strategy and support model for a new Salesforce, SAP and customer portal environment. Lead service design and service transition activities, ensuring operational readiness ...

understanding and assessing changing business needs, analysing impacts, and documenting requirements. This role involves facilitating communication between various stakeholders and identifying impacts on the target operating model to provide effective solutions that mitigate risks. Key responsibilities include supporting business case development, planning, control processes, impact evaluation, traceability … Responsibilities: Engage with internal and external stakeholders to understand current processes, identify change needs, and recommend optimal approaches. Produce comprehensive business analysis documentation, including target operating models, process models, business requirements, and test scripts. Track and analyse updates in EMEA regulatory frameworks, collaborating with subject matter experts (SMEs ...

INSIDE) HYBRID Working - East Yorkshire HQ DAY RATE - £450.00 - £500.00 We're looking for an experienced IT Change Manager to support a major IT operating model transformation. In this role, you will: * Review and enhance Change Management processes as the business transitions to a new support model … landscape. * Design and implement the future-state Change Management framework, defining roles, responsibilities and controls required to operate effectively within the new target operating model. * Lead the integration of CHARM and ServiceNow, ensuring streamlined change processes and improved governance across technology teams. * Develop and embed a robust Service ...

/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service … Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: Service ...

Records Management Shape business change and adoption planning-communications, readiness, training and accountability models Provide subject matter expertise on Microsoft Purview capabilities and support target operating model definition What you'll bring: Proven experience leading Information Protection, DLP, Information Governance or Records Management in large, complex organisations ...