Senior/Lead Service Designer/UserResearcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/UserResearcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful … solutions in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯
Job Title: UX Designer/UserResearcher Location: Hybrid - London or Bristol (80% Remote working) Duration: 12 Months Clearance Required: Active MOD SC - Sole UK National required Rate: £750 per day - PAYE via Umbrella Only Overview: Working within an agile digital delivery team developing and supporting a mission critical application for the UK MOD, with instances hosted on … secure cloud platform (AWS) and on VMs hosted a managed on-prem hosting environment. The application is extant and Live. You are to be the lead UX Designer and UserResearcher, working with a Product Owner proactively engaging with the Client's broad array of senior (MOD) military and civilian senior stakeholders and end User representatives, gain … understanding of user needs based on different personas, capturing and turning that into designs that can be agreed with the Users and implemented into the application by the developers. You will have experience of working with users in Public Sector (ideally Defence specifically), of various user research techniques, including conducting User interviews, creating personas, mapping userMore ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Experis
Role Title: UserResearcher Location: Hybrid - Worthing 2 days a week on site Duration: 6 months contract 540 Role Description: Required Skills: A User Story (4) B User Query (4) Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service … for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital … service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Experis
Role Title: UserResearcher Location: Hybrid - Worthing 2 days a week on site Duration: 6 months contract £540 Role Description: Required Skills: A User Story (4) * B User Query (4) Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service … for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital … service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary studies … in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions.Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing userMore ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary studies … in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing More ❯