and service requests. - Joiners Leavers Movers (JLM) - Escalating complex issues to senior teams. - Access Requests. - Setting up devices. Service Desk Analyst Experience/Technologies: - Must have experience using the Microsoft stack including Office 365 – Administration and support. - Active Directory – User support. - Understanding of Windows 10/11 operating system – Administration and support. - Excellent communication skills. The Successful Service Desk More ❯
stakeholders at all levels. Organisational and Problem-Solving Skills: Strong organisational and problem-solving skills with the ability to prioritise competing demands in a fast-paced environment. Proficiency in Microsoft Office and other digital collaboration tools. Compliance, Analysis, and Improvement: Understanding of health, safety, and compliance requirements. Ability to analyse service performance data and contribute to continuous improvement initiatives. More ❯
Job summary We have an exciting opportunity to join the Performance & Insight Team on a 12-month fixed-term contract. With the Trust moving to Microsoft Fabric and launching a new Electronic Patient Record system in November, we're rebuilding our entire reporting infrastructure and visualisations using Power BI. This is a rare chance to be part of a … range of areas using PowerBI Thorough understanding of NHS data definitions, reporting requirements, sources and information flows Experience of using process mapping techniques Expert use of relevant analysis software (Microsoft Excel - essential; PowerBI - Desirable; "R"/Python - Desirable) Significant experience of extracting and processing data from multiple source systems using SQL In depth knowledge of the principles of data More ❯