IT Service Level Desk Support
- Hiring Organisation
- Randstad Sourceright
- Location
- York, North Yorkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £14.67 per hour
including Windows operating systems, Microsoft applications, cloud-based solutions, mobile devices, and hardware. Follow established support procedures and knowledge articles while applying logical problem-solving skills to more complex issues. Accurately record, manage and update incidents through the IT Service Management system. Work within agreed service levels … written communication skills. Experience troubleshooting common hardware, software, and user access issues. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving skills and a proactive approach to issue resolution. High levels of accuracy, attention to detail, and reliability. ...