remit to put in place structure, processes and governance across some of their core IT operation functions to include but not limited to: Foundation AssetManagement Service Management Supplier & Contract Management Engineer/Support Management Role: Interim Head of IT OperationsDuration: Initial 3 monthsLocation: UK … IT Operations, adept and comfortable at operating in less mature environments where you will have supported organisations by embedding structure, governance, processes & assurance across assetmanagement, service management, supplier management, contract management, support & infrastructure management. You will need to be ITIL certified (Foundation level minimum … business continuity planning (BCP) enabling you to support the organisation as they go through transformation & growth. The role will involve maturing their Service Management functions & capabilities by embedding 1st, 2nd & 3rd line roles and responsibilities to improve their service offering both internally and externally. You will be adept at More ❯
be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include: Queue Ticket Management: Efficiently manage and update tickets assigned to your Hub, ensuring service levels are maintained as per the contract. Hub Stock Management: Oversee assetmanagement, including scanning items in and out of locations, in accordance with contractual obligations. Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements. Hardware Repairs: Triage and perform hardware repairs on in-warranty equipment, liaising with vendors for parts and More ❯
Catterick Garrison, North Yorkshire, Yorkshire, United Kingdom
Hays
be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include: * Queue Ticket Management: Efficiently manage and update tickets assigned to your Hub, ensuring service levels are maintained as per the contract. * Hub Stock Management: Oversee assetmanagement, including scanning items in and out of locations, in accordance with contractual obligations. * Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements. * Hardware Repairs: Triage and perform hardware repairs on in-warranty equipment, liaising with vendors for parts and More ❯