1 of 1 Contract Data Centre Jobs in Yorkshire

working in an ICT service operations environment. Knowlegde pf specialisms associated with the role, including: Server, Storage and Email, 3rd line & Workspace, Security, Datacentre & Midrange Knowledge of the ITIL framework and the ability to work within it. Key responsibilities: Where required by a line manager, implement, improve, maintain and support … manager, deliver end user support to meet and/or exceed agreed service levels. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services ...