2 of 2 Contract HP Jobs in Yorkshire

a leading Retail organisation based in Bradford. Duties Engineer to be scheduled by GSC for Incidents and Requests for the WM Morrisons Account. This includes Hardware Break Fix supporting HP and Dell Desktops and Laptops, Software Incidents and Requests and supporting customer sites remotely. Engineer will be based onsite at the above address. The Tech Bar is covered by the More ❯

AM - 17:00 PM Contract Duration: 4 MonthsRoles and Responsibilities: Respond to incidents and service requests scheduled by the GSC (Global Service Centre) Perform hardware break-fix support for HP and Dell desktops and laptops Resolve software-related issues and fulfil software service requests Provide remote support to customer sites as needed Communicate promptly with the Team Lead if delayed … before shift start Other stuff we're potentially looking for: Proven experience in IT support, particularly in hardware break-fix and software troubleshooting Familiarity with HP and Dell hardware platforms Strong customer service and communication skills Ability to work independently and as part of a team in a fast-paced environment Willingness to adhere to onsite protocols and shift punctuality More ❯