Contract IT Analyst Jobs in Yorkshire

2 of 2 Contract IT Analyst Jobs in Yorkshire

IT Service Desk Analyst - Fixed Term Contract 6 Months

Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. About DFS It takes a whole lot of passion to … be doing Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobile device, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the bar for support excellence. When a situation needs more expertise, youll hand it over cleanly using our escalation process. Work closely with the broader IT team to maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keep support tickets More ❯
Employment Type: Contract
Rate: £24,000
Posted:

IT Service Desk Analyst - 6 month Fixed Term Contract

Pontefract, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
PTSG
services to the construction and FM sectors, delivering safety, compliance, and maintenance solutions nationwide. With a strong commitment to innovation, customer care, and operational excellence, we are expanding our IT Service Desk team to support our continued growth. We have a 6 month fixed term contract opportunity, with the possibility of a longer term position in the future. As … Service Desk Analyst you will be the first point of contact for IT-related incidents and service requests across PTSG Ltd. This role is key to ensuring colleagues receive professional, efficient, and customer-focused IT support that enables them to work effectively. This is a full time role, working 8am to 5pm Monday to Friday. You will … walk from the train station, close to the M62 and A1 and has on-site parking. What you will be doing: Act as the first line of support for IT queries, incidents, and requests via phone, email, and ticketing system. Log, prioritise, and categorise tickets accurately, ensuring SLA targets are met. Provide first-time fixes wherever possible, escalating to More ❯
Employment Type: Contract, Work From Home
Posted:
IT Analyst
Yorkshire
10th Percentile
£140
25th Percentile
£186
Median
£300
75th Percentile
£440
90th Percentile
£442