3 of 3 Contract IT Strategy Jobs in Yorkshire

ticket reduction. Drive improvements in user experience and operational efficiency through automation. Essential Experience 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services. Strong experience designing enterprise-scale Service Desk operating models. Experience within SIAM / multi-supplier environments. Expertise in shared responsibility ...

organisation. The role provides leadership, governance, and execution oversight across a portfolio of architecture initiatives, ensuring alignment to HSBC's technology strategy, transformation objectives, and enterprise architecture standards. This position requires exceptional programme leadership, strategic planning, stakeholder management, and the ability to coordinate multiple interdependent initiatives … including governance, planning, prioritisation, reporting, and delivery oversight. Lead the end-to-end coordination of architecture programmes and initiatives, ensuring alignment with CTO strategy, enterprise architecture roadmaps, and business priorities. Partner with Chief Architects, Domain Architects, Engineering leaders, Product Owners, and Business stakeholders to translate strategic architecture ...

Lead to support a major resilience programme within a large enterprise environment. The role will shape and deliver Technology and Operational Resilience strategy, working with senior executives to strengthen technology, governance, controls, risk and resilience. Key Responsibilities Shape and deliver the organisation's Technology and Operational Resilience strategy Work closely with senior Technology, Cyber and Service Management leadership Identify resilience gaps, weaknesses and areas for improvement Use incident and operational data to drive control and resilience improvements Develop and implement improvements across architecture, governance, controls and risk Support technology ...