Sheffield, South Yorkshire, England, United Kingdom
Akkodis
requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing … emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook … Power BI) Microsoft Entra ID/Azure AD MicrosoftIntune (device & mobile management) Windows 10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach - able to work independently and deliver at pace. Interested? Please send your CV for immediate More ❯
North Yorkshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months More ❯
s ICT Strategy and technical architecture. Existing security architecture, including compliance with PSN, PCI-DSS, LGA Cyber Security, and penetration testing protocols. Key platforms and technologies in use, including Microsoft Azure, M365, Active Directory, Intune, endpoint management, and any bespoke systems. Governance structures, design principles, and procurement processes. Producing clear documentation and handover materials to support ongoing More ❯
TS1 9FU, Middlesbrough, North Yorkshire, United Kingdom
Deekay Technical Recruitment
s ICT Strategy and technical architecture. Existing security architecture, including compliance with PSN, PCI-DSS, LGA Cyber Security, and penetration testing protocols. Key platforms and technologies in use, including Microsoft Azure, M365, Active Directory, Intune, endpoint management, and any bespoke systems. Governance structures, design principles, and procurement processes. Producing clear documentation and handover materials to support ongoing More ❯