2 of 2 Contract Network Management Jobs in Yorkshire

multiple systems, suppliers and business functions operate seamlessly to support the future franchised bus network. Key project areas include: Customer Services: Contact centre, workforce management, customer enquiries and complaints. Ticketing, Retail & Payments: Smart ticketing, ticket management, retail and payment solutions. Network Planning & Operations: Timetabling, network management, incident management and service registration. Operator Performance & Compliance: Contract management, performance monitoring, compliance and revenue protection. Finance, Assets & Estates: Financial management, asset lifecycle, facilities and property management. Business Support: Lost property and associated support services. Key responsibilities include defining solution architectures, designing systems integration, supporting procurement ...

scope, budgets, schedules, resources, risks, dependencies, suppliers and stakeholders. Key project areas include: Fares, Ticketing & Retail: Ticketing platforms, payments, revenue and concessionary travel systems. Network Management & Operations: Timetabling, control room technology, operational systems and incident management. Customer Experience: Contact centres, passenger information, websites, mobile applications and CRM. Safety … Compliance & Operator Management: Contract performance, operator compliance, health and safety and assurance. Data, Reporting & Integration: Data platforms, business intelligence, reporting and performance dashboards. Corporate Systems: Finance, asset management, workforce and document management. Candidates must have proven experience delivering complex technology or business transformation projects, with strong project governance ...