1 of 1 Contract Process Management Jobs in Yorkshire

identify actual or potential customer harm. Analyse data to identify trends, root causes, and areas for improvement. Maintain and update testing records and assurance frameworks. Support the preparation of Management Information (MI) and reports for senior leadership. Collaborate with internal teams and third-party providers to promote high-quality performance. Report findings and incidents, ensuring timely escalation and resolution. … Essential: Strong knowledge of regulatory frameworks (e.g., DISP, CONC 7, Consumer Duty, Vulnerable Customers). Advanced Excel skills. Excellent attention to detail and analytical thinking. Strong communication and stakeholder management skills. Proven ability to manage time effectively and meet deadlines. Team player with a proactive and systematic approach to problem-solving. Desirable: Experience with Tableau and/or Alteryx. … across all levels. Persuading & Influencing: Communicates effectively and gains buy-in. Applying Expertise & Technology: Leverages technical knowledge and tools. Analysing: Breaks down complex data to identify patterns and solutions. Process Management: Continuously improves business processes. Learning & Researching: Quickly absorbs new information and applies it. Following Instructions & Procedures: Adheres to policies and meets deadlines. Coping with Pressure: Maintains performance More ❯