4 of 4 Contract Root Cause Analysis Jobs in Yorkshire

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

updates to senior leadership and key stakeholders. Issue Major Incident communications and notifications. Ensure accurate incident documentation and lifecycle management. Facilitate post-incident reviews, root cause analysis and lessons learned activities. Work closely with Problem Management teams to prevent recurring incidents. Contribute to the continuous improvement … operational environments. Exposure to operational resilience, risk management and governance frameworks. Key Skills Major Incident Management Crisis Management Service Recovery Stakeholder Management Executive Communications Root Cause Analysis Problem Management ITIL Operational Resilience Risk Management Candidate Requirements BPSS eligible. Able to work via Umbrella company. Available to attend ...

issue resolution. Create and maintain technical documentation, operational procedures, and best practice guidelines. Provide on-call support and participate in incident management and root cause analysis activities when required. Mandatory Skills & Experience Strong hands-on experience as an Oracle Database Administrator in enterprise environments. Extensive expertise ...

applications (ASP.NET, .NET Framework, C#), ensuring business critical systems remained stable, secure, and compliant with evolving requirements. Investigated and resolved production issues by performing root cause analysis, debugging legacy codebases, and implementing sustainable fixes to improve application reliability. Collaborated with business analysts, testers, and stakeholders to gather ...