3 of 3 Contract Service Design Jobs in Yorkshire

Role Title: Service Architect Duration: contract to run until 14/04/2027 (with potential for extension) Location: Barrow-In-Furness. Hybrid working to be discussed during interview Rate: up to £625.60 p/d Umbrella inside IR35 Clearance required: Active MOD SC Clearance and Sole UK Nationality … Role purpose/summary The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes ...

products. The successful candidate will work within multidisciplinary Agile teams to plan and conduct research activities, uncover user needs, and ensure insights directly influence service and product design decisions. This role requires a proactive researcher who can independently manage research activities, engage effectively with stakeholders, and communicate actionable … findings that drive continuous service improvement. Key Responsibilities Design, plan and conduct user research activities independently within multidisciplinary Agile teams. Apply appropriate qualitative and quantitative research methods to understand user needs, behaviours and pain points. Test service concepts, prototypes and live services, presenting findings and recommendations ...

with longer-term product goals. Stakeholder Engagement & Collaboration Build strong relationships with stakeholders across business, policy, technical, and operational functions. Collaborate effectively with engineering, design, research, and data teams. Facilitate discussions and workshops to build consensus around product priorities. Communicate product decisions, progress, and outcomes clearly to technical … technical audiences. Influence stakeholders and champion user-centred, outcome-focused product development. User-Centred Design & Continuous Improvement Apply user-centred design principles throughout the product lifecycle. Use qualitative and quantitative evidence to guide product decisions. Apply Government Digital Service (GDS) standards and best practices where appropriate. Continuously ...