Service Desk Analyst
Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Fruition Group
1st Line Service Desk Analyst Day Rate: Up to £150 IR35 Status: Inside IR35 Location: Leeds City Centre - Hybrid, 3 days in Leeds/2 days remote An exciting new opportunity has arisen for a 1st Line Service Desk Analyst to work for a well-regarded professional services organisation in Leeds. You will be … in ensuring the smooth operation of IT systems. Responsibilities: Respond to and resolve incoming support requests from end-users via phone and email Monitoring ticketing systems Provide excellent customer service and ensure a positive user experience Document and track all support interactions and resolutions Collaborate with other IT teams to escalate and resolve complex issues Experience Required: Experience in More ❯
Employment Type: Contract
Rate: GBP 150 Daily
Posted: