9 of 9 Contract Service Management Jobs in Yorkshire

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs … Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

Title: Service Manager Location: Leeds Duration: 4-6 months Work Model: Hybrid- 2/3 days a week onsite Description: JOB PURPOSE The Regional Service Manager EMEA is responsible for continuously improving the service availability levels of our products. Working in partnership with their peers … business stakeholders they will reduce outstanding or future service risks, continuous service improvements programs, report and glean insight from service metrics, and ensure adherence to service management processes within their region. The role is to support the Commercial IT Regional Directors with ...

Access Control Pod to support short to long-term business vision. - Assess and ensure business demand aligns with investment plans & Technology Strategy. - Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed. - Leading an Agile … practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work ...

enterprise environment. Key Responsibilities: Design and maintain resilience KPIs and KRIs aligned to key outcomes Integrate and analyse data from incident, change, observability, and service management platforms Identify trends, risks, and improvement opportunities across the estate Produce executive dashboards and regulatory-ready reporting Support prioritisation of remediation … resilience improvements Requirements: Strong data analysis experience in a large banking environment (essential) Experience working with operational, incident, or service management data Strong SQL and dashboarding/reporting skills Understanding of operational resilience or risk frameworks Ability to translate data into clear, actionable insight ECS Recruitment Group ...

Friday. Key Responsibilities Provide 2nd/3rd line support across infrastructure and end-user environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance … contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues and third-party suppliers to resolve issues Support infrastructure projects, upgrades and implementations Requirements: Experience working in an IT service operations or infrastructure environment Proven 2nd/3rd line support experience ...

Friday. Key Responsibilities Provide 2nd/3rd line support across infrastructure and end-user environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance … contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues and third-party suppliers to resolve issues Support infrastructure projects, upgrades and implementations Requirements: Experience working in an IT service operations or infrastructure environment Proven 2nd/3rd line support experience ...

RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves … escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group ...

month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system … security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date ...

month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system … security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date ...