7 of 7 Contract Service Management Jobs in Yorkshire

Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? Do you have a background in delivering on SAP programmes? If so, apply now for this new contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days per … year, but the programme is long term and extensions will be available. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Design & Transition Manager will need a real go-getter attitude and be pro-active in dealing with risks before they become problems. In addition to a strong Service Design and Service Transition background, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You'll play a key role in More ❯

IT Support Team Lead is required to join a well-established organisation for an initial period of 12-months. You will be leading a multi-site IT team, ensuring service targets are being met and all processes are followed by the team. As a proven leader, you will provide clarity, feedback, coaching, and development while continuously seeking to enhance … performance of the IT Team. As the Service Desk Lead, you will ensure all requests are logged and managed to completion on the service management tool whilst also guaranteeing that IT systems, services and resources enable compliance with relevant standards/policies. This IT Team Lead role will expect you to deliver effective incident management, problem … management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle. Package: 37.5 hours per week 31 days holidays plus bank holidays Well above average employer pension contribution, professional development, cash health plan, salary sacrifice schemes (lifestyle benefits and discounts More ❯

As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. About DFS It takes a whole lot of passion to be at … skills so you can really find your thing. What you'll be doing Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobile device, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the bar for … needs more expertise, youll hand it over cleanly using our escalation process. Work closely with the broader IT team to maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the More ❯

Job title: Project Manager DWFS Duration - Until Apr 2026 Location: Leeds Description: Experience Proven experience managing IT service transitions or provider migrations, ideally involving field services and digital workplace environments. Experience working with third-party vendors and outsourcing partners. Strong track record in end-to-end project delivery within medium to large organisations. Exposure to ITIL environments and service management principles. Experience working with cross-functional teams including SMEs, business analysts, and technical teams. Desirable Experience of MSP transitions Skills & Competencies Strong project planning and coordination skills. Excellent communication and stakeholder engagement abilities. Risk, issue, and dependency management. Ability to work under pressure and manage competing priorities. Comfortable working in structured project environments (e.g., Agile, Waterfall, Hybrid … . Tools & Methodologies Proficiency in project management tools such as MS Project, Jira, Confluence, or Azure DevOps. Familiarity with ITIL processes (certification desirable). Competence in producing project documentation and reports. Desirable Understanding of Digital Workplace technologies (e.g., MDM, collaboration tools, service desks). Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business More ❯

MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests … and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working … with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯

LINE IT SUPPORT3-6 MONTH CONTRACTDAY RATE - £200.00 (INSIDE)LOCATION: YORKHYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience … of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an More ❯

Leeds Personal Requirements Experience Proven experience managing large-scale IT or vendor migration projects, preferably in application development or software delivery. Strong understanding of application development lifecycles, DevOps, and service management. Demonstrated ability to manage multiple stakeholders across business and technical domains. Exceptional communication, negotiation, and vendor management skills. Experience in risk management, issue resolution, and managing … high-pressure environments. Experience working in complex enterprise environments. Desirable Project management certifications (e.g., PMP, PRINCE2, Agile PM). Familiarity with contract negotiation and outsourcing agreements. Previous experience in business-critical service delivery roles. Strategic thinker with strong analytical capabilities. Calm under pressure; able to prioritize and act decisively. Collaborative and able to work cross-functionally. Detail-oriented More ❯