2nd Line Support Engineer
- Hiring Organisation
- Akkodis
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £200 - £250/day
incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive … management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management) Windows 10/11 configuration and troubleshooting Confidence diagnosing hardware ...