2 of 2 Contract Strategic Thinking Jobs in Yorkshire

Product Owners are delivering their desired outcomes using the bank's technology products and services. This position requires a combination of technical, business analysis, strategic, and customer-focused skills to ensure the bank's technology products meet the needs of its customers, stakeholders, and the bank's business goals … paced, dynamic environment. Key accountabilities of the role Identify and analyze high-friction customer journeys within CTO products; conduct comprehensive journey mapping and develop strategic improvement plans to enhance overall customer satisfaction. Implement the Journey Satisfaction (JSAT) Score framework to accurately measure and reflect customer satisfaction across key touchpoints. ...

approach. Openness to criticism and ideas. Draws value from collaboration with others. Actively seeks input from colleagues and values a multidisciplinary team over hierarchy. Strategic thinking and visioning. Able to understand and communicate the big picture and use it to prioritise and judge impact of smaller tasks ...