1 of 1 Contract Support Analyst Jobs in Yorkshire

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts … future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what you'll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯