Seior Service Quality Manager
- Hiring Organisation
- Experis
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Contract
Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p / d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only … drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1 / L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring / Observability (Splunk, AppD, Grafana) SRE / DevOps ...