Retail IT Service Desk Analyst (1st Line)
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Portsmouth, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £15 - £16/hour
high-touch customer service? We are looking for a proactive Retail IT Service Desk Analyst (1st Line) to join our client team based in Portsmouth. In this role, you will be the primary lifeline for our nationwide retail stores … retail environment where no two days are the same, this is the opportunity for you. Key Responsibilities: * Primary Point of Contact: Provide exceptional, friendly 1st line technical support to store managers and retail teams via phone, email, and ticketing queues. * Incident & SLA Management: Log, prioritize, troubleshoot ...