Euston, Norfolk, United Kingdom Hybrid/Remote Options
VIQU IT
1stLineSupport Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine Customer Support in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT SupportMore ❯
London, Euston, United Kingdom Hybrid/Remote Options
VIQU IT
1stLineSupport –Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
1stLineSupport –Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯
first point of contact in IT support solving problems and keeping users connected across the globe. Our Client has a requirement for a Service Desk Analyst/1stLineSupport , who will be required to work on a short term contract basis until January 2026, full time on site in Reading . Role … Purpose: Provide essential first-line IT support to global end-users via ServiceNow. Ensure efficient incident and request resolution, escalating where needed. Support proactive engagement activities (Tech Bar sessions, Tech Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets log, resolve, escalate. … in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Service Desk Analyst/1stLineSupport looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking More ❯
Theale, Sheffield Bottom, Berkshire, United Kingdom
First Recruitment Group
first point of contact in IT support – solving problems and keeping users connected across the globe. Our Client has a requirement for a Service Desk Analyst/1stLineSupport , who will be required to work on a short term contract basis until January 2026, full time on site in Reading . Role … Purpose: Provide essential first-line IT support to global end-users via ServiceNow. Ensure efficient incident and request resolution, escalating where needed. Support proactive engagement activities (Tech Bar sessions, Tech Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. … in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Service Desk Analyst/1stLineSupport looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking More ❯
1stLineSupport Desktop Engineer - 5 days onsite We are looking for an experienced 1stLineSupport Desktop Engineer - 5 days onsite to join our client on a 2 month contract. The role is to apply a pre-provided image onto circa 200 Laptops, helping with user roll-out and More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
Job Advertisement: FirstLineSupport Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated FirstLineSupport professional to join their 24/7 Global … Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver firstlinesupport via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite … Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and international partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from More ❯
Harrogate, North Yorkshire, England, United Kingdom
Robert Half
Urgent Contractor Needed: 1st/2nd Line IT Support Engineer Location: Harrogate Employment Type: Contract Salary: £12.5 Per Hour Working Pattern: 5 days on site full time About the Role My Client is looking for a proactive and customer-focused IT Support Engineer to join their team. This is a great opportunity for … someone with a passion for technology and a desire to grow within a dynamic IT environment. Skills & Experience Previous experience in a 1st/2nd line IT support role would be advantageous Strong knowledge of Windows 10/11, Microsoft 365, and basic networking Familiarity with Active Directory, Exchange, and remote support tools More ❯
Cramlington, Northumberland, England, United Kingdom
The Huntsmith Limited
My global pharmaceutical client based in Cramlington has an urgent requirement for an IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Junior FirstLine IT Support and Technical Administrator £26,500 to £27,000 per annum Full-time, fixed term for 12 months Required for January 2026 Bancroft’s, one of the country’s leading co-educational day schools, are looking for a Junior FirstLine IT Support and Technical Administrator. The role … ourselves and succeed on merit. For further details and an application pack, please visit our website. Closing date: 10am on Monday 24th November 2025. Interviews: w/c Monday 1st December 2025. Applications will be considered as they are received, so early applications are encouraged. We reserve the right to interview early applicants should a suitable candidate apply. Bancroft More ❯