Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
1stLineSupport – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1stLineSupport contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1stLineSupport will have … will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is … paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing More ❯
Junior 1stLineSupport Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1stLineSupport Analyst to start on the 6th October 2025. This temporary opportunity … is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1stLineSupport Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of … months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1stline IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
Junior 1stLineSupport Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1stLineSupport Analyst to start on the 6th October 2025. This temporary opportunity … is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1stLineSupport Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of … months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1stline IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable More ❯
Job Title: Service Desk Analyst/1stLineSupport Location: Theale, UK Type: Full-Time (Mon-Fri, 40 hours/week) Reports to: Service Desk Manager Overview We're looking for a proactive and customer-focused Service Desk Analyst to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1stlinesupport duties, you'll assist with business engagement activities, such as running virtual 'Tech Bar' sessions and creating user-friendly content like the 'Tech Tuesday' tips newsletter. This role requires … strong communication skills, attention to detail, and a genuine passion for IT support and service excellence. Key Responsibilities Provide first-line IT support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams More ❯
first point of contact in IT support – solving problems and keeping users connected across the globe. Our Client has a requirement for a Service Desk Analyst/1stLineSupport , who will be required to work on a short term contract basis until January 2026, full time on site in Reading . Role … Purpose: Provide essential first-line IT support to global end-users via ServiceNow. Ensure efficient incident and request resolution, escalating where needed. Support proactive engagement activities (Tech Bar sessions, Tech Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. … in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Service Desk Analyst/1stLineSupport looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking More ❯
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : 27,000 - 33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready … cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging 27,000 - 33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1stLineSupport Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready … cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1stLineSupport Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready … cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1stLineSupport Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯
1stLineSupport 2-Month Initial Contract100% Onsite in Eastleigh £20.71 p/h Umbrella Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a1st LineSupport Technician, you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll More ❯
Contract IT Hardware Support Engineer (1stline) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1stline) to join their team on a short-term 3-month … Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1stline hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware … support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently. Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root More ❯
Contract IT Hardware Support Engineer (1stline) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1stline) to join their team on a short-term 3-month … Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1stline hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware … support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently. Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root More ❯
Our telecoms client is looking for 5 1stLineSupport Engineers/Field Engineers to start on the 1st of December 2025. The roles are for 12 months initially with rate £160-200 per day outside IR35. Candidates need to be located in Glasgow/Central Belt of Scotland. The role is 5 days … onsite in Glasgow. Please note that successful candidate will have to go through BPSS clearance. Must have technical/professional qualifications: * Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio technology's DC & AC experienced. * Knowledge of Cisco & Alcatel products. * LAN & WAN Internetworking skills Required skills and experience: * Installation of Networks … provide a professional field engineering service for provide and assure activities across strategic telecommunications network across Scotland. - To be available for the provision of 24 x 7 x 365 1stline, assure activities and routine maintenance work for our key utilities' suppliers. - Working alongside our project engineers on project delivery & assure delivery to achieve the benefits expected More ❯
IT TRAINEE/1STLINESUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT .00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1stLine IT Support role. More ❯
North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT TRAINEE/1STLINESUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1stLine IT SupportMore ❯
FirstLineSupport Engineer | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ Years of … FirstLineSupport/Service Desk Experience Experience building PC’s and Mobile Devices is Preferred Experience with SCCM, Active Directory, Office 365, Citrix VPN Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need to do … now If you feel like this FirstLineSupport/Service Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. FirstLineSupport Engineer | 3 Months | £170 - £180 Per Day | Exeter More ❯
Onsite IT Support Engineer – Southwest London (12-Month Contract) Location: Onsite, Southwest London Duration: 12 months Hours: Mon–Fri, 8am–5pm Day Rate: £140 - £180 p/d DOE We are seeking an Onsite IT Support Engineer to join a customer-facing team in Southwest London. This is a 12-month contract , Monday–Friday (8am–5pm), with an immediate start. Key responsibilities: Provide 1stline IT support across a Microsoft environment. Troubleshoot and resolve issues with Windows 11, Active Directory, SharePoint, Teams, OneDrive, and Office applications . Manage file … server permissions and assist with mobile device support (Samsung phones & tablets). Act as the first point of contact for support tickets, working efficiently within a small, fast-paced team. Requirements: Proven experience in IT support within Microsoft environments. Strong troubleshooting skills across desktop, mobile, and collaboration tools. Excellent communication and customer service skills. More ❯
