Euston, Norfolk, United Kingdom Hybrid/Remote Options
VIQU IT
1stLineSupport Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine Customer Support in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT SupportMore ❯
London, Euston, United Kingdom Hybrid/Remote Options
VIQU IT
1stLineSupport –Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
1stLineSupport –Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
Job Advertisement: FirstLineSupport Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated FirstLineSupport professional to join their 24/7 Global … Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver firstlinesupport via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite … Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and international partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from More ❯
