1 of 1 Remote Contract 1st Line Support Jobs

Job Title: IT Support Manager (macOS- Apple) - 1st Line Support Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced … macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation … setups. * Previous use of ServiceNow for incident management. * Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: * Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. * Deliver outstanding customer service and technical assistance. * Troubleshoot and resolve complex More ❯