4 of 4 Contract 1st Line Support Analyst Jobs

1st Line IT Service Desk Analyst (Inside IR35) Are you a people-focused IT professional with great communication skills and a passion for problem solving? We’re looking for a 1st Line IT Service Desk Analyst to be the first … service desk tools Log, investigate and resolve issues at first point of contact where possible Escalate incidents effectively while meeting SLA targets Support day-to-day IT admin, documentation and service improvements What we’re looking for Excellent communication skills and a confident, customer-focused approach Comfortable using ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you have a background providing excellent customer service and enjoy troubleshooting issues? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role … clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within a Microsoft ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you have a background providing excellent customer service and enjoy troubleshooting issues? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role … clearance, with those already holding an active clearance being particularly favourable. In this role, you'll focus on: Providing top-tier customer support, addressing a wide range of IT queries. Using your analytical and troubleshooting skills to swiftly resolve issues. Working with automated ticketing systems within a Microsoft ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you have a background providing excellent customer service and enjoy troubleshooting issues? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role ...