Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Service Desk, DesktopSupportEngineer, Remote Reporting to the Service Desk Manager, the 1st Tier SupportEngineer (DEsktopSupport, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktopsupport and Microsoft application admin. and support. Engagement … via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
2nd Line DesktopEngineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £16 P/H Khuda Technology is seeking a skilled 2nd Line DesktopEngineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring … laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: Provide 2nd line technical support for end users, resolving escalated incidents and service requests. Rebuild, configure, and deploy laptops and desktops to company standards. Perform hardware diagnostics, repairs, and upgrades as required. Assist with software installations, updates, and general device management. Maintain accurate records of work … carried out, including asset tracking and documentation. Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: Proven experience in a 2nd Line DesktopSupport or similar IT support role. Strong hands-on experience rebuilding and configuring laptops/desktops. Good knowledge of Windows 10/11 environments. Familiarity with general More ❯
Desktop & MS 365 Teams SupportEngineer - London - URGENT Location: Paddington, London (office-based Monday-Thursday, remote Friday) Day rate: £Negotiable (Inside IR35) Contract: 6 months (with potential extension) Role Overview: We are seeking a passionate and skilled Desktop & MS 365 Teams SupportEngineer to deliver exceptional end user support. This role is central to … ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows … platforms and MS 365 Teams. Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to More ❯