Service Desk Lead
London, Belgrave Square, United Kingdom
VIQU Limited
Service Desk, guiding peers in prioritisation, escalation, and resolution best practices. Work hands-on with tools such as Zoho Desk , O365 , Active Directory , and AzureAD to support users across the business. Review and follow up on stagnant tickets, ensuring clear accountability and timely resolution. Recommend and reinforce new prioritisation and … Service Desk or IT Support Engineer role, with demonstrated team leadership or lead-level influence . Deep technical knowledge of Office 365, Active Directory, AzureAD , and user/device management tools. Proven experience with ticketing systems (Zoho Desk preferred) and service delivery frameworks (ITIL or similar). A proactive and More ❯
Employment Type: Contract
Rate: £250 - £300/day
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