2 of 2 Contract IT Services Manager Jobs

Our client a well known Insurance Company is currently looking to hire an IT & Professional Services Procurement/Category Manager with experience of working with a number of IT Suppliers/Vendors and various other Vendors/Suppliers. Duration: 3 to 6 Months (6 Months) Location: Bristol (Hybrid working 1 to 2 Days … Potentially Flexible on Hybrid Working Day Rate: Competitive (Inside IR35, via Umbrella) Start Date: ASAP A forward-thinking IT & Professional Services Procurement Manager who will be accountable for the delivery of procurement excellence whilst being responsive to customers' needs and evolving demands. By executing the IT RFP, RFQ sourcing strategy, you will support … the the companies IT Strategy and outlined objectives. Duties: IT Procurement within the following categories, Software, Hardware, Services and Telecoms - Development and implementation of the yearly procurement plan ensuring alignment and consistency with the IT Sourcing strategy Working on Professional Services Categories Lead evaluation and decision process for supplier selection in accordance More ❯

Professional Services Company, c800 users. Full Time Onsite. The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across the organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and … analysts and technicians. Conduct regular performance reviews and provide coaching and training. Manage staffing levels, shift patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within … and streamline support processes. Maintain documentation and knowledge base articles. Technology & Tools Oversee the configuration and optimization of service desk tools (eg, ticketing systems). Collaborate with other IT teams to ensure seamless support and service integration. Stay current with emerging technologies and trends in IT support. More ❯