4 of 4 Remote Contract ITIL Foundation Certificate Jobs

second-line IT support to Front Office, Trading, and VIP users, both onsite and remotely. Manage incidents and service requests in line with ITIL standards and internal SLAs. Build, configure, and maintain desktops, laptops, peripherals, and network connectivity. Administer and support platforms such as Microsoft 365, Gsuite, Citrix, SCCM … troubleshooting (TCP/IP, VPN, DMZ, firewalls). Exposure to market data systems and trading floor applications . Basic PowerShell scripting skills. Understanding of ITIL processes and AGILE methodology. Excellent communication skills and ability to support high-profile users in demanding environments. Qualifications Bachelor's Degree in Computing Systems ...

technical (Ops/Support) stakeholders. Ownership & Autonomy: Demonstrated ability to bring structure to ambiguity, take full ownership, and drive outcomes independently. Desirable Skills: ITIL Foundation Certification (highly advantageous). Product Knowledge: Familiarity with QuickBooks or similar accounting/SaaS platforms. ...

technical (Ops/Support) stakeholders. Ownership & Autonomy: Demonstrated ability to bring structure to ambiguity, take full ownership, and drive outcomes independently. Desirable Skills: ITIL Foundation Certification (highly advantageous). Product Knowledge: Familiarity with QuickBooks or similar accounting/SaaS platforms. ...

platform optimisation, configuration, and continuous improvement. You will work closely with cross-functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform … dashboards, and UI pages. Create and maintain user roles, groups, ACLs, and access policies. Maintain and improve CMDB accuracy, health, and data integrity. Implement ITIL-aligned service management processes. Identify automation opportunities and deliver enhancements using scripting and workflow tools. Support Agile/SCRUM development cycles and iterative releases. ...